Among the many areas covered in the recent Supply Chain Digest benchmark report on the state of supply chain relationships between retailers and their suppliers was the state of vendor scorecards and portals. The full report, based on detailed survey results from 50 retailers and more than 200 manufacturers, is available here: The State of Retailer- Vendor Supply Chain Relationships 2016.
Supply Chain Digest Says... |
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| This on-line vendor ortal capability to us seems almost like a best practice, and something we would hope a growing number of retailers can put in place. |
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As can be seen in the chart below, more than half (51%) of retailers said they have a formal vendor scorecard program – with another 19% saying such a program was in development. 30% of retail respondents said they did not have a scorecard program yet.
Meanwhile, a smaller percentage (38%) said they had an online portal through which vendors could view their on-going performance on some number of retailer supply chain metrics.
Another 22% said they had "partial" portal capabilities, and a full 40% reported having no portal technology.
This on-line capability to us seems almost like a best practice, and something we would hope a growing number of retailers can put in place. The technology to support that practice from providers such as Compliance Networks is readily available.
Switching gears a bit, we also asked vendors to characterize their supply chain meetings with their retail counterparts. Here, only 12% of vendors say there is usually a significant focus in such meetings on the opportunity for supply chain improvement opportunities, versus just reviewing the vendor's own performance.
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Forty percent said there was usually a modest focus on such improvement opportunities, versus the plurality of 48% who said there was little or no such focus beyond their own performance numbers.
While performance review is of course important, so is finding opportunities for collaborative efforts with vendors to improve supply chain performance. How is it managed at your company?
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