| Once viewed as the poster child
of the new web-based B2B world, Covisint, the auto industry
exchange jointly created and owned by the major automotive
OEMs (GM, Chrysler, Ford, etc.), sold its remaining data messages
and collaboration services platform to Compuware, a company
known mostly for its software development tools. A few months
previously, it had sold off its auction services to Free Markets,
which in turn is being acquired by Ariba.
Times have really changed. While obviously, virtually everything
was affected by the Internet bubble, Covisist seemed real ,
given the strong financial and business backing of the auto
giants, and statements that implied suppliers would be forced
to trade across the exchange. I didn't go back and look at
the numbers, but I remember the calculated potential was huge - tens
of billions spent by the auto OEMs with suppliers, nearly all
of which would eventually go through Covisint. In those heady
and irrational times, there were statements along the lines
that Covisint would eventually be worth more than the auto
makers themselves, which made no sense on its face but was
certainly said.
Well, the last vestige of Covisint was sold off last week,
with Compuware estimating it could squeeze maybe $20 million
in revenues out of the thing. Would love to compare that number
to the total investment that was made over the last 5 years.
What happened? Changing process is always harder than most
people think. There was distrust between the OEMs and suppliers
about how the data would be used, and how this would impact
the balance of power. Each OEM had to run its own processes
and methods through the exchange, which limited the overall
value. Auctions proved to be less useful than expected.
While private exchanges and web portals seem to be slowly
but surely gaining traction, the large public exchanges, with
a few modest exceptions, have frankly not had much impact on
the market.
Was it the fundamental Covisint model that failed? What went
wrong? Is the overall public exchange concept one that will
never really succeed? Let us know your thoughts. |