| I am finishing the newsletter from St. Louis, preparing for a presentation
to the local Council of Supply Chain Management Professionals (formerly CLM),
on the subject of integrated logistics.
It is relevant to part 2 of our discussion of ERP versus “best-of-breed” supply
chain applications, since “integration” of both technology and
process is a key factor in the arguments of both sides.
As you may remember from two weeks ago, SCDigest recently completed a major
study on the important issue of ERP versus best-of-breed supply chain applications.
The result is two reports, one focused on supply chain planning applications,
and the other concerning supply chain execution and logistics solutions. We
believe they are the most comprehensive study and analysis of this issue that
has been compiled to date. Each report is available for subscribers of SCDigest
at no charge. You’ll find the link nearby, and on our web site (www.scdigest.com).
The reports have already generated a large amount of feedback from readers
and both best-of-breed and ERP vendors – we’ll start publishing
some of the comments and columns soon.
In part one of our summary of the report results, we noted several of the key
study findings, and pointed to the challenges we found in the processes many
companies are using to the make this evaluation and decision. This week we’d
like to share some additional bits of the data and insight:
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The threshold a company places on the ERP
solution in terms of its fit with requirements (and compared
to best-of-breed functionality) is strongly influenced
by how important the supply chain function is considered
within the company. |
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While both business users and IT professionals score
best-of-breed applications significantly higher on most
functional and value-related attributes, perhaps not surprisingly
the gap was noticeably less for IT respondents. |
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Respondents that claimed a high level of knowledge on
the topic showed a wider gap in ratings in favor of best-of-breed
than the overall audience. |
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Few companies are really doing the right, detailed total
cost of ownership and return on investment analyses they
need to make an informed decision. |
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A growing percentage of companies are adopting a “prove
the ERP solution can’t do it” approach, changing
corporate buying dynamics, and the way best-of-breed vendors
need to present their case. |
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Companies need to put more effort in their selection
processes in evaluating vendors (ERP or best-of-breed)
in finding the proof points that demonstrate how specific
capabilities have enabled actual business results. |
Our reports include a powerful framework for making this analysis and decision
that I think both ERP and best-of-breed vendors would support.
No one thinks we should go back to the days of “application chaos,” with
a badly behaved confusion of dozens of packaged applications that don’t
much talk to each other. Does that say you should go wall-to-wall SAP, including
supply chain solutions? Well, we can’t answer that question, but we can
show you in reports what hundreds of companies are saying about this question,
and to present a model which if followed will result in a much more fact-based,
logical decision that gets all objectives and needs on the table, rather than
the hidden agendas and misunderstandings that characterize far too many of
these decisions.
Must the ERP versus best-of-breed decision be charged with politics? What has
been your experience? Is it too hard for companies to get or determine the
real facts? Let
us know your thoughts on these questions, or the general ERP versus best-of-breed
decision.
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