 | Growing Share of Consumers will Buy All or Most of Different Retail Product Categories On-Line |
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| Shift to Ecommerce Means Need for Lots more Consumer Direct Fulfillment Capacity |
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| Physical Stores Can Play Key Role in Omnichannel World, but Must Evolve |
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| Focus must be on Lifetime Customer Value, McKinsey Said, Due to High Acquisition Costs |
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| First Item Tracked all the Way to Store in Proof of Concept is Michael Kors Parka |
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| More Analysis from Our Annual Review of the World's Two Most Important Retailers |
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| Our Annual Review of the World's Two Most Important Retailers |
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| Lean Inventory and Capacity Strategies by Manufacturers is Key Factor |
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| CPG Factories Maxed Out in the Face of Surging Demand, Forgot the Part of Lean that Called for Backup Plans |
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| SCDigest editor Dan Gilmore reviews Amazon by the numbers, based on its posted numbers plus other data points |
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