 | Carriers have Good but Not Great Results in What Should Have Been a Stronger Quarter; Many Slowly at Last Adding Capacity, Though Often in Dedicated |
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| Shippers Expect Sharp Rate Hikes over Next Year, While One Panelist Says Driver Shortage is Overblown |
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| Retailers Prefer Revenue over Delivery Buffers, as UPS and FedEx Hope Their Forecasts are Accurate on the Up and Downside |
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| Special Focus in Omni-Channel, Talent Management, Use of CRM by 3PLs and Mexico |
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| Spend on Outsourcing in North America and Europe Seems to be Slowing, while ''IT Gap'' Continues to Shrink |
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| DHL Sees Drones Only as Niche Mode for Special Situations; US Regulators Not Optimistic On Drone Use Any Time Soon |
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| Despite Huge Volume Gains, Variety of Forces Keep Margins Down; Our Analysis of eCommerce Growth and Its Share of Total Retail |
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| Rates Cut as Much as 58%, as Postal Service Guns for More eCommerce Business |
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| Current Fuel Surcharge Practices Actually a Barrier to Adoption, Carriers Find, While Lack of Filling Stations Outside Major Highways Remains and Issue |
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| Old Dominion Continues to Run Away from LTL Field, as Almost all Carriers Say Rate Environment was Strong in Q2 |
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