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Focus: Distribution/Materials Handling

Feature Article from Our Distribution and Materials Handling Subject Area - See All

From SCDigest's On-Target E-Magazine

- June 3, 2014 -

 

Supply Chain News: Jeff Bezos Puts Hard Numbers Behind Plans for Kiva Systems Robots at Amazon


10,000 or More to be in Its Fulfillment Centers by End of Year, Up Strongly from 1300 or So Currently

 

 SCDigest Editorial Staff

 

Earlier this year, coming out of the MODEX show in Atlanta, SCDigest exclusively reported that a senior manager at the Kiva Systems group said Amazon would not be selling its bright orange, AGV-like robots to any other companies for the next couple of years at minimum (see Amazon will not Make Kiva Systems Available to General Market for at Least Two Years.)

That decision, the manager said, came after a recent review of the situation within the company. The bottom line was that meeting Amazon's own internal needs would basically consume Kiva's production and especially deployment capacities, leaving no room for servicing any other external customers.

SCDigest Says:

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The Kiva system might simply provide a lot more throughput with the same amount of workers, enabling Amazon to build smaller facilities, fewer fulfillment centers, or both, greatly reducing capital expenditures either way.
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Amazon laid out a whopping $775 million to acquire Kiva in early 2012. Kiva was the developer of an automated picking system, in which orange robots would deliver goods to workers in pick cells, from which they would select individual items to put into cartons or totes, often in efulfillment operations.

In a sense, Kiva's solution can be said to have ushered in the "goods to picker" thinking that is manifesting itself in many ways in materials handling applications, especially but not exclusively for efulfillment.

While the system can be deployed modularly, if it is taken to the full extent, with hundreds of Kiva robots moving around a DC, the very nature of traditional fulfillment operations is dramatically transformed.

The move by Amazon to acquire a supply chain technology vendor was unusual, and led to speculation as to what the real drivers of the move were. Did Amazon, for example, want to keep the technology out of the hands of competitors such as Walmart.com?

In general, Amazon has been very quiet about its intentions for Kiva, with the manager's comments in March to SCDigest being one of the first communications from the company on the topic.

Now, Amazon founder and CEO Jeff Bezos has let a little more information out about its Kiva strategy.

At a recent meeting with investors, Bezos said that by the end of the year, Amazon will have deployed some 10,000 of the Kiva machines - up about 8-fold from the 1300 or so now in Amazon fulfillment centers. At the meeting, Bezos said there about 1000 Kiva robots currently deployed, but last October, the company said it had 1,382 robots in three fulfillment centers.

That would be a truly amazing ramp up - and makes it clear why you won't be seeing new Kiva robots in any other company's DCs any time soon. Kiva will likely be hard pressed just to keep up with Amazon's requirements, and that situation also makes it impossible for competitors to get any Kiva machines at the same time.

(Distribution/Materials Handling Story Continues Below )

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The manager in March told SCDigest that at that time at least, the effort with Kiva was only going in to new Amazon fulfillment centers in the US. So, none of the expected demand then was to retrofit existing fulfillment centers - which would involve taking down tons of racking and cause quite a disruption to existing operations - or yet for international FCs, whether new or existing.

Marc Wulfraat of MWPVL International (and also an SCDigest expert columnist) keeps detailed track of Amazon's fulfillment center network. He says the company has at least 14 news FCs, totally a combined 11 million square feet, expected to be opened in North America in 2014.

It is not known whether all of these facilities will be using the Kiva robots or just some of them. Some back of the napkin math would say that if the 9000 additional robots to be deployed this year were evenly spread across these 14 new facilities, that would be 640 robots per FC. But that at this point is just a mildly educated guess, and is significantly higher than the 400 or so per facility implied by the number of installs cited by the company last October, as noted above.

After Bezos' comments, an Amazon spokeswoman later said the robot ramp-up won't affect employment level s or the rate of hiring in the fulfillment centers. That seems a little hard to believe - else what is the economic value of the Kiva robots?

But one explanation would then be that the Kiva system simply provides a lot more throughput with the same amount of workers, enabling Amazon to build smaller facilities, fewer fulfillment centers, or both, greatly reducing capital expenditures either way.

SCDigest editor Dan Gilmore expects that whenever Amazon is largely past it roll-out of Kiva, it will sell the unit back off, either to a private equity company or to an existing materials handling company.

Why? Beyond simply having taking its internal use about as far as it can, it seems likely that Walmart.com and others would not want Amazon staff in its DCs to install the systems, limiting Kiva's total market potential, perhaps substantially.

But with the continued roll out of new FCs across the globe and the potential to upgrade many dozen other existing facilities, it is likely going to be a number of years before Amazon faces that decision.


What do you think actually happened at Target Canada? Have you ever experienced a similar data/label sync issue? Let us know your thoughts at the Feedback button (email) or section (web form) below.


Recent Feedback

Re: Target Canada.  In truth, the only people who really know what has been taking place at Target Canada are the company's employees who are now trying to rectify the situation. New stores started coming online in the summer of 2013 and in the three weeks leading up to Christmas 2013 the holes on the shelves were astonishing with entire categories being out of stock. The out of stocks hit seasonal categories as well as regular turn items such as fresh and dry food products. In the meantime, 3 Target Canada distribution centers totaling 4 Million square feet were so full that it was necessary to obtain outside storage for overflow inventory according to company sources. I recently walked through the local Target Canada store near my community and the situation has improved since Christmas but there remains much work to do. It was early Saturday morning and the shelves in the food section of the store looked the way they should at the end of the day. Unfortunately for Target, this goes down as one of the greatest supply chain disasters in Canadian history and the company has tried to mask the issue to the public by claiming that they have simply been overwhelmed with demand which contradicts the financial results. Typically when these sorts of problems happen (i.e. no inventory in the stores but plenty in the DC) they relate to IT system issues such as a lack of demand history data to support proper forecasting, or bad data driving a computer assisted ordering system. There are likely other external factors such as competitors locking up supply channels with key vendors that add to the havoc. The new President for Target Canada has gone on record to say that they will fix the problems within 30 days which is a tall order. You can be sure that the pressure is on for anyone on the inside. Overall, Canadians are forgiving but it will cost the company a huge amount of loss margin to buy them back with promotional incentives.


Marc Wulfraat
President
MWPVL International
Jun, 04 2014
 
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