 | The original Harvard Business Review article from 1992, on Stapling Yourself to an Order, by Ben Shapiro and others |
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| Infosys and Sterling Commerce have developed Joint Solution Offerings. They share a long-standing, strategic relationship and are providing better end-user experience and better margins. |
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| Case study discusses how Crocs needed an order management solution to improve the customer experience and drive order efficiencies throughout the company. Provided by Sterling Commerce. |
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| This research paper discusses current supply chain models and why they are not suited to an omni-channel world. Provided by RedPrairie. |
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| Understanding next-generation multi-channel order management, order hubs and distributed order management technology. Includes Dal-Tile case study. |
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| Enabling the Transition From Multi-Channel Operations to Multi-Channel Commerce; from InfoSys Technologies, Ltd. |
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