 | Happy Returns Releases Interesting Report - then UPS Announces It is Acquiring Reverse Logistics Firm |
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| Growing Recognition of the Environmental Costs of Massive Levels of On-Line Returns |
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| In Many Cases, It is Cheaper for Retailers to Let Consumers Keep the Product than Process the Return |
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| Majority Believe Adoption will Rise, but there are Many Challenges |
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| Traditional Brick-and-Mortar Retail has a Return Rate of 8 to 10 Percent, While Customers Return 15 to 30 Percent of Online Purchases |
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| In Depth Interview With Industry Leader Jim Brown |
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| Customers Demand Easy Returns, but Costs are High and Growing |
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| Retailers Getting Ready For Peak Sales & Returns Season |
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| Netherlands 3PL Simon Loos Automates Scanning of Returns from In-Store Displays |
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| Green Leanings May be Flexible when it Impacts the Bottom Line |
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