 | Infosys and Sterling Commerce have developed Joint Solution Offerings. They share a long-standing, strategic relationship and are providing better end-user experience and better margins. |
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| Case study discusses how Crocs needed an order management solution to improve the customer experience and drive order efficiencies throughout the company. Provided by Sterling Commerce. |
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| This research paper discusses current supply chain models and why they are not suited to an omni-channel world. Provided by RedPrairie. |
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| Understanding next-generation multi-channel order management, order hubs and distributed order management technology. Includes Dal-Tile case study. |
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| Subscribe for a hard copy of the new SCDigest Letter on Distributed Order Management 2011, 16 pages of information and insight you won't want to miss. Hard copy mailing list is limited. |
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| Slides from out videocast on Fullfiling the Promise of Multi-Channel Commerce, featuring Guneet Paintel of Infosys. To view the full bradcast, go to www.scdigest.com/supply_chain_videocasts.php |
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| Reviewing a Harvard Business Review classic, ''re-stapling yourself to an order'' is always a good idea - but different in today's virtual, multi-channel world. |
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| Part of the Supply Chain Digest Thought Leadership Series: This paper discusses the order management cycle from initial customer interaction through order capture, fulfillment, and returns processing. |
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| A Forrester report that includes a best practices checklist of steps required to support a perfect order, and a self-assessment tool to monitor your progress. |
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| Sterling Order Management - Order Processing Benchmark Results: A study measuring the performance and scaling of an order management solution. |
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