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  Newsletter Archives                  Can't View In E-mail? February 10, 2011 - Supply Chain Newsletter

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Wednesday, February 23, 2011


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Thursday, March 3, 2011


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Wednesday, March 16, 2011


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This Week's Supply Chain News Bites
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Supply Chain Graphic of the Week: The Financial Impact of Supply Chain Flexibility

This Week's Supply Chain by the Numbers for February 11, 2011:

  • PepsiCo sees a lot of Fizz in Input Prices;
  • Union Pacific has Pricing Power;
  • Unilever Senses Improved Forecasting Capabilities;
  • US Exports Up, but Imports Even More



January 31 , 2011 Contest


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by Karin L. Bursa

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A Foundation for Successful S&OP


by Ted Schaefer
Director of Logistics and Supply Chain Services

Profit Point

Rising Transportation Costs in 2011



Weekly On-Target Newsletter
February 9, 2010 Edition

Cartoon, Panamax Port Predicament,
Remote Control Rider Truck and more

What to Tell Students and Bureaucrats about Logistics?

In a couple of weeks, I am headed over to Columbus in my home state of Ohio to deliver a speech to a big group of business people, politicians, academics and students that is supposed to have something to do with logistics. The mission, I'm afraid, wasn't exactly clear, but I believe it is about: what is logistics? what is its role in the grand scheme of things? how is Ohio is impacted for good or bad by logistics; what thoughts do I have for the students relative to logistics careers?

Here is what I am thinking:

The term "Logistics" is sometimes used almost synonymously with the term "supply chain," and though in truth the industry hasn't done a great job clearly defining the differences, most would consider logistics a subset of supply chain management, a discipline that is primarily about the physical movement of goods, whereas supply chain is about more than that.


" Successful supply chain managers - those with a chance at reaching executive levels - need an increasingly broad set of skills beyond the "engineering and technical" talents that used to be the most in demand"


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One standard definition of SCM is that it is about the synchronized movement of materials, information and cash. That's not bad, but it sounds very "logisticy" doesn't it? Materials movement.

Many others have tried to create "models" that identify various core processes of the supply chain. A famous one is the SCOR model, which says that the SCM core processes are "Plan, Source, Make, Deliver, Return." That's not bad, and there are other similar ones - but it is not enough to really understand supply chain management.

Try this recent definition from Dr. John Gattorna: the supply chain is "a combination of processes, functions, activities, relationships and pathways along which products, services, information, and financial transactions move in and between enterprises, in both directions."

That's comprehensive, for sure, and pretty accurate. But maybe too much so. It sounds like SCM is the almost the entire business, doesn't it? We used to just call all that "operations."

And indeed, supply chain is a substantial part of a business, especially for firms that deal primarily or substantially in physical goods. In a manufacturing company, the supply chain can be directly involved in up to 80% of the enterprise's total cost structure. 60% or more is commonplace.

What supply chain connotes that "operations" often does not is that it involves multiple enterprises. The "chain," if you will, but really more accurately the "network."

I'll just add this - my favorite SCM concept goes back more than two decades, when someone defined the future vision of the supply chain as getting to the stage where when a sweater is sold in Peoria, somewhere in New Zealand a sheep is shorn. But it doesn't work like that yet today.

Supply chain and logistics are incredibly important functions in others ways. Logistics costs as a percent of US gross domestic product was getting close to 10% before the recession and financial crisis arrived in late 2008. That's a big number, and actually doesn't capture costs related to manufacturing, sourcing operations and more. The true percent is much higher.

There are other changes going on that are further increasing the importance of supply chain and logistics - and globalization is at the top of the list. That goes literally both directions. As we in the US and elsewhere increasing move to low cost countries to source finished goods and components, the cost of the product itself may go down, but the cost and complexity of the supporting logistics goes way up.

It takes real skill to design and execute this kind of physical product movement in a timely way at a cost that is acceptable. Those that don't do global logistics well find those low unit product costs don't deliver much if anything to the bottom line in the end.

That discussion just focuses on the "source" and "make" processes - think also about the "deliver." Emerging markets are where most everyone believes much of the growth will be, and with good reason. There are more than 190 countries in the world, and many dozens of them now represent markets that companies didn't much care about until recently but now very much do.

They each have their own culture, legal and political environment, physical infrastructure, talent pools, level of logistics maturity, and more. In essence, a company needs to design a unique supply chain for each. Someday soon, most companies will be running 100+ supply chains across the globe. Companies like Coke and Procter & Gamble already are, or close to it.

That means right now and for many years going forward, demand for good supply chain talent is going to outstrip the supply. That's not just me saying that - it's something my friend David MacEachern, one of the industry's leading supply chain executive recruiters at Spencer Stuart, has said repeatedly over the past few years.

Sure, the opportunities dried up some during the recession, as they did for everything. But a recent survey by the National Association of Colleges and Employers found that 48% of US companies plan to snap up supply chain and logistics grads in 2011. Fortune magazine was surprised by this. Those of us in the profession were not.

Salaries and bonuses for top supply chain executives are often now 2-3 times what they were a just a few years ago.

But new skill sets are also required today than were in earlier eras. Part of it is the need for global supply chain competencies, but it goes well beyond that. Successful supply chain managers - those with a chance at reaching executive levels - need an increasingly broad set of skills beyond the "engineering and technical" talents that used to be the most in demand. Now you need more strong general business skills, to be able to effectively communicate with and influence peers in other functional disciplines, to understand "supply chain finance," to be able to work at the board level, and much more.

But it's not all good news with supply chain careers. Nearly every business today is under pressure to constantly reduce costs, and if supply chain represents 70% or something of a company's cost basis, that is where the CEO and CFO are going to look. There are many in the profession who feel beat up from the relentless cost cutting pressure they face. The culture around this can vary quite a bit from company to company, but it's pretty ubiquitous in one form or another. It's just part of the job.

Also to date, a supply chain career has rarely led to the top of the organization chart. We have very few examples of a supply chain exec becoming a company CEO, but there are exceptions, such as recently retired WalMart CEO Lee Scott, who began his career there in logistics. Some people believe the "Chief Supply Chain Officer" may become the new "COO." We'll see, but I do believe we will gradually see more SCM professionals make it to the top.

The funny thing is that today, most supply chain professionals found their way there sort of by accident - including me. That is changing, given the growth of supply chain degree programs at both the graduate and undergraduate level. But if 1 out of 100 high school guidance counselors know much about supply chain careers or university programs I would be surprised.

Logistics competitiveness is key to country economic competitiveness. The less we collectively spend on logistics in the US, the more our companies can spend on say R&D or to meet or exceed market price requirements. A recent study by the World Bank ranked the US 15th globally in logistics competitiveness, mostly behind countries in Europe.

You could legitimately argue that the US should have been ranked higher, but it is a fact that, as just one example. leading Asian ports are several times more efficient than the best in the US.

There is some general consensus that we need to invest more in US logistics infrastructure, but in what specific areas, how much, and where the funding will come from (such as a higher diesel fuel tax) is far from clear, even among leading supply chain thinkers.

These will be big economic questions. Today, we don't have good cost/benefit frameworks to help do the analysis.

I have covered a lot of ground here, but there is so much more that could be said. Supply chain and logistics matter now more than ever, and that trend will continue at multiple levels: nationally, the business attractiveness of a state, a company's market and financial success, individual opportunities and careers, and more.

Today, most companies - but not all - get this. National and state governments? Hard to answer Yes on that, though there are many exceptions. For the students in the audience: like everything, a supply chain career has its pros and cons, but if you are good, the demand for your talent will be about as strong as any profession - and better than most.

It's a path I didn't exactly choose, but it has worked out very well for me and many I know. I am glad it found me.

That's what I think I am going say. Be happy for some ideas for improvement at the Feedback button below.


Dan Gilmore


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Q: What US government agency is in charge of evaluating expansion plans for US ports, such as potential dredging operations, to see whehter they make good technical and logistics success?
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Just a few quick letters this week, including a few on our piece on ASNs and the Supply Chain. That includes our Feedback of the Week from Howard Hoyle of Nike, who says 100% levels of ASN accuracy are possible - but at a price.

Also some feedback on our piece on new procurement skill requirements, including one manager who says it was timely information for an upcoming performance reviiew!

Find these good letters below.

Feedback of the Week - on ASN Accuracy

I think what the average shipper is missing is what it takes to produce 100% accurate ASN's, and the cost savings (claims, chargebacks, etc) that occur if they do that. Have worked for Vendors that never, ever had ASN inaccuracies (100% match to what was shipped), but that took a total buy-in from Sales, Customer Service, DC Operations and IT - to streamline, simplify, and not touch things manually (because it doesn't do any good to have a 100% accurate ASN if it doesn't match the Customer's PO). Was way more of a business process change than it was a systems investment. The issue at large companies is that typically DC operations are measured on volume, not on accuracy, and are not held accountable (financially) for that accuracy.

It is usually corporate level support groups dealing with the fallout (Claims, Product Support, etc). Without a group being financially motivated to drive accuracy, it is not going to happen. Can drive that down to the micro level, attaching to performance ratings of the order picker, or, (more easily) drive at a corporate level by Sales Reps & Customer Service groups having to budget for Claims/Chargebacks..and therefore be motivated to use their budget dollars for projects to plug the holes and drive accuracy.

It is a lot of work for a Vendor to drive to 100% accuracy, but in the end they have a much better business process. It will slow down the order picking and shipping processes, but that accuracy will drive a lot of improvements elsewhere, and vastly improve Customer Service. Is about speed to selling floor, and it takes 100% accurate ASN’s to drive towards automated cross-docking processes. Getting there is a true competitive advantage for a Vendor.

Howard Hoyle
ICC - EDI Partner Integration

More on ASN Accuracy:


Agree that ASNs are critical, and that accuracy is a must. But (I know it depends on the industry, modes used, and who owns what and when), if you look purely impact to bottom line costs number one should be inventory reduction. You sort of reference it in your number two, but the ability to see what is coming, when it is expected to be there, and then measure actuals against plan will enable companies to see what inventory target buffers they need to match their service levels.

Which leads to my number two, freight costs. With ASNs they can make better decisions with their suppliers around mode (air, ocean) when issues do arise in the supply chain. Mapping inbound delivers to purchase orders, and freight invoices is key to freight payment and liability. Did they ship on my behalf, or was the supplier responsible? And some side benefits are around carrier performance. Shipped it two day air, but it took 4 days, so I am only going to pay for 4 day service...

Anyway, good article.


Chris Stroop

Feedback on New Procurement Skills:


Thanks for good inspiration for preparing my next employee development meeting with my Global Sourcing Manager.

I would expect Supplier Risk Management including handling of Corporate Social Responsibility to be focus areas in 2015 (but maybe included in Supplier Relationship Management?)


Anders Holm

Category Manager, Global Sourcing


This one is excellent list but I feel the following will probably also help in managing efficiently & effectively category management

Marketing side of our own product e.g. it is seasonal or demand will go up if some major player disappears or joint venture by competitor.

Accounting side how is one's own companny's cash flow? What is strategy of our customer payment v/s our supplier payments?

Understanding of our manufacturing capabilities, its limitations & strengths.

Skill sets level in our own organization, our customer & supplier. It's really important because if at any one level have not enough knowledge of how chain works then it ends up with more time for others or re=work & ultimately cost.


Mehul Pandya


Q: What US government agency is in charge of evaluating expansion plans for US ports, such as potential dredging operations, to see whehter they make good technical and logistics success?
A: The Army Corps of Engineers
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