Expert Insight

By Jonathan Gold
Vice President, Supply Chain & Customs Policy

National Retail Federation

Date: March 3, 2011

Supply Chain Comment: The 2011 Retail Outlook

Retailers Will Face New Uncertainties and Challenges In Their Supply Chains

While 2010 was a year of recovery from the worst recession in recent history, retailers faced numerous challenges to their supply chains.  Many were able to weather the storm and appropriately adjust to turn those challenges into opportunities as the retail sector enjoyed one of the best holiday seasons in years.

 

The Challenges and Opportunities of 2011

However, just as we witnessed in 2010, we believe that 2011 will pose challenges as well as opportunities for the retail industry.  We expect that both the U.S. and global economy will continue to recover from the recession.  The strong growth we saw in 2010 has retailers cautiously optimistic that the economic recovery is finally taking hold.  Consumers have accumulated some spending power and their market confidence is starting to return.  Although unemployment remains stubbornly high, retail sales are finally showing real signs of momentum. NRF is forecasting 2011 retail sales to increase 4.0 percent. Retailers will continue to be cautious as they proceed in 2011, paying extremely close attention to economic indicators such as employment, housing and commodity prices throughout the year.

 

Many retailers were able to make adjustments last year to remain competitive.  Some were even able to make themselves stronger in the process.  The anticipated uncertainty in 2011 will once again challenge retailer’s supply chains.  We fully expect capacity and pricing issues to impact operations in the coming year for all modes of transportation.  The hope is that it won’t be as severe as we saw last year.  Retailers learned a lot about who their real supply chain partners were as a result.


Regulatory Burdens and Proposed Changes

New regulatory burdens will also challenge the industry in 2011.  These include new proposed changes to the Department of Transportation’s Driver’s Hours of Service regulation which could significantly impact productivity with a reduction of allowable driving time from 11 to 10 hours.  The proposed changes would also impact retailers utilizing nighttime driving as two consecutive nights off would be required under the 34-hour restart provision.  We don’t believe the proposed changes would enhance safety. Instead, they could result in less safety with the need for more trucks and drivers to meet current and future demand.  This will not only lead to less safety, but to increased congestion and environmental degradation.  Changes to driver’s hours of service, the implementation of CSA 2010 and rising fuel prices could significantly impact retailer’s distribution operations.

Compliance Issues and Opportunities In Multi-Channel Retailing

Retailers will also face other compliance issues in 2011.  These include cargo security as Congress and the administration continue to focus on the issue, especially as a result of last year’s failed air cargo bombing attempt. There are also new requirements for retailers and manufacturers to ensure that the products they are manufacturing and selling are produced in a responsible manner.  This includes ensuring conflict minerals are not used in the production process, that no illegally harvested wood or plant materials are contained in the product per the Lacey Act, and ensuring that all children’s products meet new and restrictive lead standards.

 

In addition to these challenges, there are also numerous opportunities for retailers in 2011.  Multi-channel retailing is a significant growth area for many retailers.  Many are looking to see how to redefine their supply chains to meet this growing segment of the market.  Sustainability continues to be an opportunity for retailers as they evaluate opportunities within their networks.

Final Thoughts

Challenges and opportunities exist for the retail industry and their partners.  Only through close partnerships can we successfully navigate through these issues for another successful year.  We look forward to discussing many of these issues at the NRF’s inaugural Global Supply Chain Summit (www.nrf.com/supplychain11). 


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About the Author

Jonathan Gold serves as Vice President, Supply Chain and Customs Policy for the National Retail Federation. Jonathan joined NRF in October 2007 and is responsible for representing NRF before Congress and the administration on supply chain and customs issues impacting the retail industry. Prior to joining NRF, Jonathan served as a Policy Analyst in the Office of Policy and Planning for U.S. Customs and Border Protection (CBP) and was responsible for giving policy guidance on issues surrounding maritime cargo security and trade related matters. Prior to joining CBP, Jonathan served as the Vice President, Global Supply Chain Policy for the Retail Industry Leaders Association. He was responsible for representing the association before Congress and the Executive Branch on various international trade and supply chain issues.


For More information, please visit:

www.nrf.com/supplychain11


Gold Says:


Only through close partnerships can (retailers) successfully navigate through these issues for another successful year.


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