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Distributed Order Management (DOM) Information and Resources Page

On this page, we provide a variety of information and resources to help you understand and consider the exciting category of Distributed Order Management (DOM) software. This is increasingly important to manage multi-channel commerce and


Articles, video, white papers, reports, supply chain solutions, expert commentary - you will find it all here for Distributed Order Management (DOM).


Zip File of Distributed Order Management Resources


Download a Zip File of Numerous DOM Resources, including the Full Letter, by Clicking Here

Featured SCDigest Articles and Video
on Distributed Order Management
Supply Chain News: Re-Stapling Yourself to a Multi-Channel Order

Twenty Steps to Delivering the Perfect Order

On-Demand Videocast: Order Capture and Fulfillment Best Practices

Supply Chain Technology Insights: Distributed Order Management

On-Demand Videocast: The Power of Global Order Management in Service Parts Supply Chain

Supply Chain News: Order Promising is where the Supply and Demand Balancing really Intersect

PRTM Has Good Advice for Improving Order Management for Complex Products

View All

A Distributed Order Management Thought Leaders Discussion

DOM as a Powerful Driver of Supply Chain and Customer Service Excellence

SCDigest Editor Dan Gilmore recently sat down to discuss a number of issues related to Distributed Order Managment with John Konczal of IBM.


Read the Interview Here


Distributed Order Management: It’s not just about the Order

by Jim LeTart

Director of Marketing

Read the Expert Column Here

A Recipe For Achieving Better Perfect Order Index Score

by Prasad Acharya and Balaji Narasimhan

Principal Consultant & Principal
Infosys Technologies, Ltd.

Read the Expert Column Here


Distributed Order Management Software Solution Zone

See Resources Below

Learn More about IBM Sterling's Distributed Order Management Solution

IBM Sterling Distributed Order Management helps your company deliver a superior customer experience by enabling your company to execute and coordinate order fulfillment processes across your extended supply
chain network.


Download the Solution Brochure Now

Learn More about RedPrairie's Distributed Order Management and Order Sourcing Solutions

RedPrairie's Order Sourcing is an advanced inventory sourcing tool that automatically determines the shipping warehouse for each order over multiple ship sites.

Download the Solution Brochure Now


Learn More about Infosys' Distributed Order Management Solutions

The Infosys DOM solution combines expertise garnered through several MCC implementations with the technology engine of best-of-breed Multi-Channel Order Management Systems (MCOMS).


Download the Solution Brochure Now



Supply Chain Digest Letter on Distributed Order Management (DOM) 2011

Not be missed!

16-pages of detailed information and insight.


White Papers and Case Studies

picHBR Classic: Staple Yourself to an Order
The original Harvard Business Review article from 1992, on Stapling Yourself to an Order, by Ben Shapiro and others
picWhite Paper: If Sterling Then Infosys
Infosys and Sterling Commerce have developed Joint Solution Offerings. They share a long-standing, strategic relationship and are providing better end-user experience and better margins.
picCase Study: Crocs-- Improving Operational Efficiency and Customer Experience
Case study discusses how Crocs needed an order management solution to improve the customer experience and drive order efficiencies throughout the company. Provided by Sterling Commerce.
picWhite Paper: Omni-Channel Fulfillment and the Future
This research paper discusses current supply chain models and why they are not suited to an omni-channel world. Provided by RedPrairie.
picWhite Paper: Re-Staple Yourself to an Order
Understanding next-generation multi-channel order management, order hubs and distributed order management technology. Includes Dal-Tile case study.
picWhite Paper: Multi-Channel Integration
Enabling the Transition From Multi-Channel Operations to Multi-Channel Commerce; from InfoSys Technologies, Ltd.
View All
head_left Featured Video head_right

A Cross Channel Selling

Virtual Tour

See How "Matrix Solutions"

Makes It Happen


head_left Featured Videocast head_right

Fulfilling the Promise of Multi-Channel Commerce

Multi Channel Operations (MCO) + Multi Channel Integration (MCI) Enables Seamless Multi Channel Commerce Experience

head_left Featured DOM Solution Provider head_right


IBM Sterling Order Management provides robust cross-channel functionality that can intelligently broker orders across many disparate systems, provide a global view of all inventory across the supply chain,
and help you make changes to business processes based on changing market conditions.

head_left Featured DOM Solution Provider


RedPrairie’s Distributed Order Management solution enables orders to be optimally sourced from multiple distribution locations and supplier sites to increase supply network flexibility and efficiency while meeting customer delivery expectations.


head_left Featured DOM Solution Provider


Infosys can help retailers make the journey from multi-channel operations to true multi-channel commerce with its DOM solution.

Also offers a Transformational Order Management solution for Manufacturers







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