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First Thoughts
  By Dan Gilmore - Editor-in-Chief  
     
   
  October 8, 2009  
     
 

RFID - Six Years Later

 
 

About six years ago this week, the EPPglobal organization was launched. So, we’re going take that anniversary as a catalyst to look at both the history and the future of RFID.

 

As many of you know, Radio Frequency Identification (RFID) has been around for decades, and certainly was being deployed in both supply chains and other applications in the 1990s at some reasonable volumes.

 

But the technology remained mostly a very niche solution. Tags were very expensive, and were often built to carry a lot of data. There were almost no real standards.

 

In the late 1990s, a few researchers at MIT University had a different vision – simpler, much less expensive tags that served mostly to simply identify products. They would operate, in a sense, (though many don’t like this term) as electronic bar codes, and identify each item uniquely.

Gilmore Says:

In the consumer packaged goods-to-retail sector, consumer goods manufacturers are almost totally dependent on retailers to make RFID work for them.


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In 1999, the MIT Auto-ID Center was born, under the leadership of Kevin Ashton, David Brock and Sanjay Sarma with funding from Procter & Gamble, Gillette, the Uniform Code Council (now GS1), Unilever and eventually others. As the founding sponsors imply, the Auto-ID center vision was largely oriented on the consumer goods-to-retail supply chain. Parameters were developed for this more simple tag, which came to be known as the Electronic Product Code or EPC, with compelling visions for how this would transform the retail supply chain.

 

Simple pilots were conducted. If I remember right, in 2002, a tagged pallet left a Unilever DC and was received via EPC read at a Walmart DC. Rightly or wrongly, the concept of “the 5-cent tag” was born, and has been a vision – and maybe a bit of a conceptual millstone – ever since.

 

There was clearly tremendous excitement. In June 2003, Walmart made its first announcement about its planned supplier EPC tagging program, which started something of a frenzy. At a conference in Chicago in October, 2003, the EPCglobal organization, an offshoot of GS1, was born. There, it was announced that the Auto-ID center was basically turning over leadership of its pioneering efforts to this new EPCglobal.

 

There was a huge crowd at the event, including representatives from virtually every consumer packaged goods company, plus many other manufacturers and retailers.

 

Digital maven Esther Dyson gave a compelling speech on “the internet of things.” EPCglobal announced a vision that included an “Object Naming Service” (ONS) that would basically be an on-line repository of EPC data, so that participants in the value chain could use web services to view or use data about the manufacture and movement of an item, case or pallet-based on its EPC tag number.

 

What mostly stuck me from the event was that for the first time, companies had a real vision for knowing where everything was in their supply chains, all the time. This would have profound implications if, and when, it occurred.

 

So, here we are six years later. While I actually am quite bullish on the future of RFID, I think it would be hard not to say that, to date, EPC has been a disappointment in most respects. Certainly so in comparison with the expectations I think most had in those heady days of 2003.

 

Here’s where we are at, I believe.

 

EPC activity in the consumer packaged goods arena, where it all started, is at a virtual standstill. The Walmart program is stalled, and its future uncertain. Among other retailers that were prominent early on, the RFID program at UK’s Tesco, which seemed so promising early on, also appears to be treading water. Only Germany’s Metro Stores group continues marching on, though in fits and starts.

 

Here’s what the RFID program manager at one of the largest consumer packaged goods companies – one very committed to RFID – told me earlier this year: “I would say we are almost numb to the point of cynicism now.” Consumer packaged goods companies have rapidly downsized their efforts and staffs in this area. RFID, not long ago looked like a great career move – now, most that went that way have, or are looking, to get back into mainstream supply chain or logistics roles.

 

On the positive side, EPC-based technology is being adopted in a large array of other types of applications, from aircraft manufacturing to an increasing number of distribution center applications, to asset tracking and more.

 

On the retail side, there is a lot of momentum in the apparel sector. Item-level tagging seems to have a compelling value prop. American Apparel has rolled out a successful program in its vertically integrated supply chain and retail store network. Many other apparel retailers are conducting successful pilots. I think you will see a lot of other actual deployments in this area over the next few years.

 

Also good news is that EPC technology has advanced substantially since 2003, and the “Gen2” standards and products are more than up to most requirements today. That R&D was driven largely by expectations of a Walmart-fueled bonanza that never happened. Lots of venture capitalists saw their investments in RFID companies disappear in value, but the technology did move strongly forward.

 

So, what went awry with the original core vision? I asked that question to Tim Zimmerman, an analyst who follows the RFID market for Gartner, and he had some interesting things to say.

 

“It’s as much a matter of expectation as it is of reality,” he said. “The adoption curve of RFID has actually been faster than bar coding and many other supply chain technologies before it. But the expectations on the pace of adoption were set so high when ECPglobal was launched, it was unlikely they could be reached.”

 

He also said that the belief that you could leap-frog into broad “open-loop” or cross-;company systems before you had a large base of “closed-loop” or internal RFID systems to build on was unrealistic.

 

I asked a number of other people this same question, and I learned one thing very quickly: no one will publicly say anything that even modestly implies any criticism of Walmart. I don’t think they are really that sensitive.

 

So, here’s my quick view. In the consumer packaged goods-to-retail sector, consumer goods manufacturers are almost totally dependent on retailers to make RFID work for them. Walmart led the charge, and virtually every other type of retailer sat back and waited to let Walmart do “the dirty work” of moving the technology along, and getting vendors to add tags.

 

That program fizzled. Hence, manufacturers and most other retailers are stuck for now.

 

Second, at a case level, tag costs are still too high to provide a clear cross-company cost justification. (Promotional displays are different.)

 

That said, EPC is increasingly doing some great things in manufacturing, asset tracking (though other RFID technologies are also used), and increasingly in closed-loop distribution systems – especially for companies that don’t have a real-time, bar code-based WMS system yet in place (more on that soon).

 

Additionally, I believe something to break through the current logjam is likely to occur over the next couple of years. We need to find a way to get the cost of tags down another ratchet from current prices, and think we will. In the next few years, we will start to see real adoption in consumer goods-to-retail and, within five years, hit an inflection point where at the pallet and case level we do see rapid adoption.

 

That’s my very concise take and view. Would love to hear your perspective.

 

 

What is your reaction to Gilmore’s take on EPC six years after its launch? Has ECP to date been a disappointment, or not? Why? How do you think this will now play out? Let us know your thoughts for the Feedback button below.

 
 
     
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Feedback
2009-10-27

Firstly, my compliments on maintaining very high standards of content over a long period of time. As usual, I enjoyed your RFID article.

I liked Curt Carrender’s feedback about the over-emphasis on tag cost vs a focus on the value propositions that RFID can support/enable, and I’d like to pursue a similar line. Here are some of my thoughts:

From the point of view of inventory visibility across the entire supply chain (as opposed to other uses for RFID in asset tracking, loss prevention, closed loop systems etc), RFID is a potentially value-adding tool where an organisation:
 
o   Has a supply chain vision to be consumer-driven, demand-driven, real time. (IE essentially to be “LEAN” – goods and information flowing in real time against true pull demand);
o   Sees RFID as an essential enabler for that vision;
o   Is prepared to invest heavily to change its business processes (planning & execution), IT capabilities (data warehousing, communications, ERP, Advanced Planning/Optimisation, Business Intelligence etc, all integrated with RFID layer), and operational capabilities (flexible/responsive (shorter lead time) manufacturing , transport & DC etc) to respond to real time visibility/event/demand signals provided by RFID; and
o   Is willing and able to collaborate with upstream/downstream partners, and has reasonable expectation to achieve critical mass RFID implementation in a sensible amount of time (across products, own sites, transport carriers, customer sites, etc).

RFID will become value-adding for supply chain visibility/planning when its data streams are integrated into planners’ existing (perhaps enhanced) ERP/APO/BI tools, so that they can see the resultant outputs that indicate changes are needed to decisions, or that indicate exceptions, AND they have the process flexibility/capacity to be able to execute that response. I can’t envisage anyone wanting to look at RFID data separate to their planning data!!

If RFID is perceived predominantly as an alternative to barcode scanning, it will be very tough to cost-justify if the organisation already has barcode scanning.

My observation is that NOT many organisations are “in that place” which I’ve described above, and this could also be a big reason why many organisations have not gotten into RFID, or having initiated “experiments” (or pilots) are not rolling them out to full scale.

 While not wishing in any way to devalue the very real issues of tag cost, 100% readability or every tag everywhere (via standards and reliable equipment), etc, which are clearly pre-requisites, I believe that the largest issues for RFID adoption are around integrating RFID data streams into planning and execution systems, in reengineering process & system capability, and achieving critical mass, as part of a vision for a lean supply chain.
 
Keep up the great work.
 
Mario Carniato
Manager, E-Supply Chain
Kimberly-Clark Australia

2009-10-21

I believe that the statement “consumer goods manufacturers are almost totally dependent on retailers to make RFID work for them” is not completely true anymore.
 
RFID-enabled displays are available today at very reasonable prices for consumer goods manufacturers. These manufacturers can place their RFID-displays in retail stores, after paying a fee to retailers, and benefit from having real-time inventory and sell-out information in real time, without needing the intervention of the retailer.
 
This solution solves an eternal problem for consumer goods manufacturers: they are now available to monitor what is happening with their products at the point of sale, and in real-time. Consequently, they can make better and faster decisions and optimize their supply chain. The final result for consumer goods manufacturers: higher sales and lower costs, by using RFID.
 
Ramir De Porrata-Doria
Keonn Technologies

2009-10-09

I have being following very closely the RFID programs at the APICs exhibitions and presentations in the past with lots of presentations from Edmund W. Schuster at Auto ID Labs.

In our company we have applied auto ID, but at the barcode level and it already meant a lot to us. At last we knew – cross company – were all our goods went.

Although we run a multiple instance ERP application, we made the bar-coding information – cross company, so that the identifiers can be used wherever in the group, whatever legal company you are. This was the most profitable approach. Puratos counts some 70 legal companies in about the same amount of countries and in more than 120 locations. We produce in 47 factories and we still deliver the goods ourselves at the customer’s doorstep.

The RFID stayed in my head, but the RFID price compared to the SKU price was too high to implement it. On average, close to 1% cost increase per SKU and about the same amount per Sales$.
In my opinion, RFID becomes interesting, when you are handling goods were the importance of:
  •   theft is high
  •   location is essential
  •   cost is relatively low compared to the SKU
  •   the customer drives it
 
Till there my personal comments.
Greetings,
 
Roger Bouvrie
Chief Technological Advisor
Puratos HQ Belgium

2009-10-09

I enjoyed reading your article. Thanks. I have a slightly different take on your statement: "We need to find a way to get the cost of tags down another ratchet from current prices, and think we will."
I tend to think of the value proposition more than the actual cost. If a tag doesn`t offer value at even 2 cents it will still be too expensive. Many manufacturers now offer tags at less than 10 cents with a few offering inlays at less than 7 cents in low volume.  If the manufacturer, the retailer, the supply chain, (or the end user for that matter), can`t find 10 cents of value it may be highly possible that they can`t find 5 cents of value as well.
The industry`s almost sole focus on tag cost has been a double edged sword. On the positive side for cost, it has caused a few manufacturers to participate in a slow march toward zero in hope of becoming the sole survivor and tag commodity king. This march has been brutal for the suppliers but has resulted in an amazing price drop. Whether the industry has a 5 cent tag or not the price of a single chip based UHF tag has gone from over a dollar in 1999 to under a dime in 2009. That`s pretty spectacular whether you consider inflation or not. Most of these tag manufacturers are now attempting to use additional features like extra security or memory to differentiate themselves rather than price. Their margins are that thin if positive at all. So anyway, we do have cheap tags, and I acknowledge that you and others want them even cheaper.
I think the negative side of all this focus on tag cost was that too few focused on real tag value. The thinking was, "When tags cost 5 cents then everything will be wonderful." without a lot of thought about what that meant as far as added utility. After all, let`s assume that a tag cost a dollar and gave you $1.50 worth of value. That`s kind of extreme I know, but imagine this $1.00 tag is authenticating your kids flu shot and a lot of fake ones are out there. The $1 tag might be OK for that example. On the other hand, let`s imagine that we do have an internet of things. If someone doesn`t get 2 cents worth of value by knowing that their tomatoes are in Toronto right now then the tag is not worth 2 cents to them. Real and returned value is the key.
My CFO likes to always pose a question when dealing with potential customers. He says, "Let’s imagine that tags and readers are free. What would you do and what would that be worth to you? "
This often helps us evaluate the effort and both of us focus on the solution. So I would propose the same question to you Dan. How many tags would be fielded if they were free in 2009? I would guess that the number wouldn`t be a lot bigger. Anyway, I think it is an interesting question and points out both value and the many other costs in the equation.
Your comments on Wal*Mart are also interesting and I agree. Wal*Mart is another a fine example of the double edged sword that seems to hang over RFID. On one hand they completely accelerated the whole industry with their early mandates. We would not have the EPC Gen 2 or the ISO-18000 6C standard at all if it weren`t for Wal*Mart.
On the other hand, these same mandates caused a lot of resentment to the suppliers I know. "We tag it and you get the value?" seemed to be a pretty common sentiment in the early days. People forced to do something will take the cheapest possible route.
As such the focus on tag cost, (and slap and ship), as opposed to real value discovery on the supplier`s part. Of course this has all changed somewhat but the same supply chain managers are in place and it may take a while to get that taste out of their mouth.

So again thanks for the article and keep up the great work.
Curt Carrender
Thinkify

2009-10-08

You need another column - this one addressing the Department of Defense use.  I have met a number of USTRANSCOM people from Scott Air Force Base near St. Louis, and they are "true believers" in RFID.  Check it out - Dr. Ike Kwon at Saint Louis University would be a good contact.
 
Ray Scott
VP-Supply Chain Management
Code 3, Inc.

 
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Consumer goods industry supply chain   RFID   Wal-Mart    Consumer goods industry supply chain   RFID   Wal-Mart


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