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First Thoughts
  By Dan Gilmore - Editor-in-Chief  
     
   
  August 6, 2009  
     
  Supply Chain News: The True Costs of Offshoring  
 


Of late, I have taken a real interest in the subject of offshore manufacturing, the role of manufacturing in a national economy, and what policies, if any, should be pursued to impact how much manufacturing should be done in the US.

It started with a column I wrote a little while back called “Can - and Should - US Manufacturing Be Saved?," which generated quite a bit of reader Feedback. If you saw SCDigest’s On-Target e-magazine this week, you may also have read our story on a new report from the Milken Institute concerning the deteriorating state of manufacturing in California, not just in absolute terms with the recession and offshoring, but also on a relative basis among seven peer states that are gaining share of manufacturing output and employment at the Golden State’s expense. That report, in part, emphasized the vital role manufacturing plays in a state’s economy.

The whole question is fascinating to me because it not only obviously impacts supply chain strategy, but perhaps the economic and competitive fate of a nation. I am intrigued by the debate between those who say the natural progression of economic advancement is to shed manufacturing work, and a growing group of what are being called “manufacturing fundamentalists” who argue that the decline in manufacturing in the US or other Western countries isn’t inevitable and must be reversed to retain a country’s economic power.

More on all this over time.

Gilmore Says:

The real and often hidden costs of Asian outsourcing, Stalk says, are the long lead times.


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A couple months back, I had the pleasure of presenting at a Toronto CSCMP roundtable event, along with George Stalk, a well-known consultant from Boston Consulting Group, who among other accomplishments is the co-author of the book Competing Against Time, an excellent work I read many years ago. What’s interesting is that the principles in that book from the 1980s are as relevant today as ever – and actually impact the onshore/offshore discussion.

 

One of Stalks’s intriguing points: that many companies, especially those with high gross margin products, will have an “advantaged” supply chain if they move production back much nearer to the US from Asia.

 

This isn’t a new idea – we have covered some thoughts by Dr. David-Simchi-Levi and others before – but Stalk has some unique insights on this and done some excellent work to quantify the analysis.

 

It started in part, Stalk says, with $140 per barrel oil last summer, which caused many companies to relook at current or potential Asian offshore strategies.

 

But logistics cost increases can only have so much impact, because the cost to ship most goods by ocean simply is usually a small percent of the final retail sell price – with a curve hovering somewhere around 1%. For example, a DVD player that retails for $150 might cost $1.50 to ship via ocean to the US from China or Taiwan. That percent will obviously vary depending on the weight-to-value ratio of the product, but most goods come in somewhere near that point. It takes a dramatic increase in international logistics costs to make a meaningful impact on total cost of goods sold – though Stalk does agree that, at the time, soaring fuel costs began to “put a crack in the China sourcing strategies of many companies.”

 

But, the real and often hidden costs of Asian outsourcing, Stalk says, are the long lead times - inventory out-of-stocks and overstocks that naturally result, especially for products with highly variable demand – and who isn’t seeing an increase in demand variability these days?

 

A major challenge, of course, is actually assigning a cost to these inventory problems, which is a discipline very few companies have really yet mastered.

 

“A number of retailers and manufacturers – but by no means all - are well accounting for the cost of overstocks, but out-of-stocks are much harder, because it assumes you can actually calculate what demand would have been,” Stalk told me in a later conversation. He noted, however, that there are several techniques to get close to the real number by simulating demand.

 

The bottom line: for many types of companies, when those costs are factored in, Asian sourcing actually becomes the high cost option – and gives advantage to companies that source closer to home, often Mexico, but potentially even in the US itself.

 

Again, the products most sensitive to these costs are products with high gross margins (i.e., the cost of out-of-stocks is very high) and highly variable demand (i.e., out of stocks and overstocks more likely), though Stalk says even some products with lower gross margins and volatility can also benefit from such a rethinking of sourcing strategies.

 

For example, Stalk said he was working with a disk drive manufacturer – a product category that is certainly not high margin  – which had been making sourcing decisions more focused on cost instead of time, leading of course to Asia. But finally recognizing the inventory costs that resulted, the company has moved many manufacturing operations back to the Caribbean.

 

Something like t-shirts is at the other end of the spectrum – low margin, fairly steady demand. That’s clearly a category that should stay in Asia – or is it? American Apparel seems to be doing pretty well continuing to manufacture t-shirts and other apparel products in Los Angeles. At minimum, Stalk says more companies should look at air freighting product from Asia, rather than using ocean carriers. In fact, he says that Victor Fung of Li & Fung, the largest Asian sourcing firm in the world, argues the point that virtually all apparel products should go by air from Asia to the US or Europe to better synch inventory with demand – and Fung is someone who ought to know.

 

Clearly, there are often supply chain issues with many “near-shoring” locations (e.g., Mexico, the Caribbean), though Stalk is very bullish on Eastern Europe to support European distribution. Stalk says for domestic sourcing, it has more often, to date, been one of changing plans and maintaining US production, rather than actually moving it back.

 

“We’ve had more examples of companies not going, or scaling back planned moves, than actually returning manufacturing to the US,” Stalk says. But a lot more companies might make different sourcing and network decisions if they really understood the true total supply chain costs and the value of speed and flexibility.

 

“You have to be willing to pay more money in some supply chain steps to reduce total supply chain costs, and of course that’s where it breaks down in many companies, because some functions have to absorb those costs,” Stalk says. “It often really takes CEO leadership to cut through all that, and many CEOs of course don’t understand it.”

 

The bottom line, it seems to me, is that if you are moving rapidly down the path of moving to Asia to reduce costs, it’s worth perhaps taking a different look. While most everyone these days understands the need to calculate “total landed costs,” how well do most really do that – and how are the costs relative to overstocks and out-of-stocks really calculated? I have seen very few models for that. In fact, as we’ve noted before, when Dr. Don Ratcliff of Georgia Tech attempted to set up a database service relative to lead time variability, the project was largely thwarted because no one really had the data.

 

Finally, somewhat relevant to the discussion we had with Mark Holifield of Home Depot, Stalk says, “If you give me two merchants, one led by great merchants and mediocre supply chain talent, and another led my OK merchants and great supply chain people, the second one will always beat the first over time.”

 

That's some good news from those of us making our living in the supply chain.

 

Do you agree with Stalk’s perspective? Do companies well calculate the true cost of Asian sourcing, especially around inventory? Do more companies need to factor in the value speed and flexibility and the cost of inventory mistakes before making those decisions? Let us know your thoughts at the Feedback button below.

 
 
     
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Feedback
2009-08-19

August 18, 2009

You are right, It is difficult to find an exhaustive model to calculate the TCO.

To support our SCM consulting Practice in Canada we have developed a model 5 years ago and often proved that offshoring was not that advantageous if we considered what you perfectly explain in your paper. Below  is a summary with most of the model components (sensitive numbers have been hidden, sorry). Also important to understand that we also have an additional risk element -- Xchange rate versus US$

http://www.scdigest.com/images/offshore_costs.jpgIn In more than 55% of the case, offshoring was not the best business solution !!! Fighting against emotion and strong temptation to follow the 'offshoring wave' is another story though.

This type of analysis is ALWAYS an eye opener on the pretended offshoring miracle !! Would you make the move for a 7% gain?

Michel Girard, M.Sc., Adm.A.
Vice President, Logistics Performance Improvement
The Createch Group, A Bell Canada Company



2009-08-11

August 11, 2009

As the author of a book on DIY apparel manufacturing, I suppose I am another 'manufacturing fundamentalist' - mostly.

Stepping neatly aside the points and counterpoints already made, I suggest there is other problems affecting consumer choice with respect to the retail purchasing infrastructure of big retailers. Currently, it is nigh impossible to be a vendor to department stores if you are not producing offshore.

I itemized these costs today in an article on our site: http://www.fashion-incubator.com/

Unfortunately, seasonal products such as apparel require a timely feedback loop to address consumer demands such as fit, sizing and styling. These demands cannot be readily addressed with offshore push manufacturing.

By the time demand works its way back to the production floor, they are already cutting the next season's goods. Minimally, it takes 18 months to respond to consumer's wishes.

A solution for smaller producers making higher margin goods is lean manufacturing. I have a client in Houston who sells women's gym clothes consumer direct from their website. They carry no finished goods in inventory. From the time product is ordered by the customer, it is cut, sewn and shipped all within 24 hours. While this is a tiny company with only four employees, they were on track to break seven figures last year.

This is a model that anyone can adopt and modify to scale but it requires a vastly different mindset and capital requirements. Typically, the set up is roughly equivalent to one machine per operator. With lean manufacturing, we use pods, a semi circular arrangement of many machines per operator. It also results in higher quality.

Kathleen Fasanella
Apparel Technical Svcs



2009-08-07

August 7, 2009

Very nice article.

This is the problem with off shoring to Asia, what price can one put on out of stocks when your customers in the states are beating you up because they need parts.

Perceived good pricing is one thing but when you do not get your parts on time that hurts your business and bottom line tremendously.

Jose M. Perez
Senior Fabrication Path Facilitator Operations Support
S&C Electric Company



2009-08-07

August 7, 2009

I would like to make a comment on George Stalk's thoughts.

I am afraid that I disagree. It is the marketing hype that sells into today's markets for many products.

The Hype often bends the truth, but marketing was never really about 'Integrity' anyway. If you stock up and sell out because of Hype you can make great margins. But buying at promo prices and selling at regular prices produces even better margins. 

George should know because many items destined for promos at a retail company arrive early and get sold at the regular price with greater margins than if they had arrived at the correct time. Equally many of his promo items also arrive late and are sold at the regular price, albeit a bit more slowly, despite the fact that some customers do take rain checks on the late arrivals.

The marketing hype gets people into the stores – say on a July 4th weekend and boosts the business, even if the products are already sold out, or have not yet arrived.

So the poor Supply Chain combined with good marketing hype leads in this case to greater margins!

Tony Tyler
EF3 Systrems



2009-08-07

August 7, 2009

To complete the analysis consider the social costs of unemployment that eventually are born by domestic business through reduced demand and higher demands for taxes to cover social costs.

When you combine these with those mentioned by George Stalk, a great deal of the manufacturing off shored to Asia makes no sense. If the U.S. economy was growing, creating wealth and demand, there would be no calls for increased taxes on income, profits, and yes consumption.

For example, in my home state of Illinois candy and soda are being taxed to fund a public works program. Gambling machines are being allowed in bars, a regressive tax, which thankfully I will not pay.

Also the governor wants to raise the income tax by 50%.

Fortunately the people have risen up and told their legislators until they fix the state's corruption, you may have heard were about to send another ex governor along with several other politicians to jail, incompetence and waste they will punish the politicians who don't pay attention to their demands.

Steve Tonissen
Vice President Marketing
Smart Signal



2009-08-07

August 7, 2009

Yes, BUT...

When inventory is valued at Western Chinese or Indian manufacturing costs, more safety stock is cheaper than one may imagine. AND From production sites serving an eventually very large Asia-Pacific market, our consumption may represent incremental volume, insufficient to justify re-capitalizing onshore production.

For an example, see Great Britain from 1870 on.

The latter is my biggest concern. Like outsourcing logistics and IT, the investment to bring something back, in money and people, may become insurmountable.

Lee Hales
Richard Muther & Associates



2009-08-07

August 7, 2009

Dan, I always enjoy your commentaries.

Always on a relevant topic and you get right to the heart of the matter.

Ted Uhlman
Rodale



2009-08-07

August 7, 2009

It is in my estimation that American companies must look very carefully at the practice of outsourcing to Asia.

The issues ranging from on time delivery, to quality and the theft of intellectual property are costs that are poorly understood and therefore often not included in the TCO.

Having purchased goods in many LCCs from South America/Mexico to African and South Asian countries, I see a hugh difference in the quality and willingness of these cultures to work more closely with American companies. My best suppliers by far have been from Brazil and Turkey! The quality is great, delivery is on time and the price is right.

In comparison, Quality is always a concern from many Asian suppliers (though not all), Delivery is a big question given many factors including weather in the Pacific and finally, with the fluctuation of the Dollar, the price shifts are not always friendly.

If I must outsource, I go south and East first before I go west.

R. Salier-Hellendag
ARF Logistics Consulting





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