|
|
|
|
 |
Supply
Chain by the Numbers |
|
|
|
- Jan. 9, 2014
|
|
|
|
|
|
|
|
Google Going Robotic for the Supply Chain; Oil Prices May Plunge in 2014; Goodyear Execs Held Hostage by Union in France; The Risk of Last Minute Christmas Deliveries |
|
|
|
|
|
|
|
Number of orders out of 75 total placed by StellaService Inc. (a customer satisfaction related firm) on the last day a number of on-line retailers said they could be placed and still arrive by Dec. 24 that in fact were not delivered by that date. That is 16%. The e-merchants tested included Amazon, Walmart, Kohl's, Dell, Macy's, Gap, Pottery Barn and others. Of course, this is in the context of a number of factors that led UPS (and to a much lesser extent FedEx) to be unable to get thousands of deliveries to consumers in time for Christmas, for which the retailers also bear some responsibility. See The Factors Behind the UPS Failure to Deliver Christmas Goods. |
|
|
|
|
|
|
2 |
|
Number of days two Goodyear Tire executives were held hostage by angry union workers in France before finally being freed after police at last intervened. Goodyear had announced plans in January, 2013 to shut a factory in Amiens-Nord after failing to reach an accord with the CGT, the main union at the site, after five years of talks. In 2009, managers or executives at the French units of Caterpillar, 3M, and Sony were among those held hostage by workers unhappy with job cuts and/or severance pay. "This show is only just beginning," said Mickael Wamen, leader of the CGT union at the Goodyear plant. Our advice: rethink accepting that French assignment. |
|
|
|
|
|
|
|
|
 |
 |
|
|
|