Supply Chain by the Numbers: February 27, 2008

Supply Chain by the Numbers

-February 28, 2008

The Numbers Worth Knowing this Week in Supply Chain and Logistics

This Week: China Zaps the Microwave Market; Amazon Scores Well with Customers; RFID-based Systems Identify Big Gains in 2008; Where's the Beef? - It's Been Recalled



99%
China’s global market share in microwave oven production. Overall, China produces about one-third of all “white goods”/home appliances worldwide.

Amazon.com’s score out of 100 in the just released quarterly customer satisfaction rankings from The American Customer Satisfaction Index from the Stephen M. Ross Business School at the University of Michigan. Not only is that the highest score for any ecommerce retailer, it is the highest single satisfaction score for any of the 200 companies included in the Q4 2007 survey, which this period focused on retail and financial companies, not manufacturers.


$1.2 billion
What research firm Gartner says will be spent worldwide on RFID-based systems in 2008, up 31% from its estimate of $917.3 million in 2007. Asset tracking applications seem to be leading the deployment initiatives.




143 million
Pounds of beef being recalled in the Hallmark/Westland Meat Packing Co. scandal, dating to shipments as far back as 2006, after videos were released showing employees at the plant forcing sick or injured cattle to stand up with electrical-shock devices, forklifts and high-pressure water hoses, contrary to FDA rules. The company will likely go out of business.