I think one of the most positive endorsements for the success of using voice technology can be found within the recent report from Supply Chain Insights on the Power of Voice. The author asked the respondents about their overall satisfaction of their warehouse operations. Those using voice indicated an 81 percent satisfaction, whereas those not using voice indicated only a 34 percent level of satisfaction. This is exciting because it clearly indicates that the technology has indeed provided an impact to their operations.
The WH Smith results are indicative of the potential value that voice technology can offer your business. As you plan for 2014, please think about how voice technology could be a positive enabler for your bottom line.
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